mm-hero-image.png

Simplified Freight with Amazon’s load board

Amazon Relay enable carriers to tap into our network, technology, and safety-first culture to build and grow their transportation businesses.

For CarrierFor Driver
Why haul with Amazon?
Graph showing business growth for truckers
High growth potential
Boost your company’s growth with access to thousands of loads across the country
Relay_IN_Payments Icon.png
Hassle Free Payments
Quick and paperless payments offered along with real-time access to invoice history
Rewards ribbon
World Class Technology
Leverage our suite of technology tools to simplify operations
  • Easy to use with hassle free booking options to improve revenue, fast payments & operations optimization are few key benefits of working with Amazon Relay.
    Diptab Ventures Private Limited
  • Relay is a revolutionary system streamlining operations with end-to-end visibility and support on a single platform. For us as a carrier, it has simplified adhoc bookings, vehicle/driver assignments, tracking, RFQ’s and payments, making our workflow more efficient and hassle-free.
    Mahindra Logistics Limited
  • Experience of booking loads has stayed healthy and beneficial as it helps to mobilize and plan the surplus inventory with the demand in our network.
    Camions Logistics Solutions Private Limited
What does Relay offer?
devices showing the relay load board
devices showing the relay load board
For Carriers

Grow your business with a wide selection of work and technology tool set to haul loads for Amazon on web-portal or relay mobile app

Loadboard
View and book spot work for box trucks, 24 hours a day, 7 days a week – at the click of a button
Post A truck
Reduce empty miles and idle time by sharing when and where your trucks are available. Relay will automatically book loads matching your criteria so you can focus your time on growing the business.

Get Started
Relay app driver navigation
Relay app driver navigation
Relay app driver navigation
Relay app driver navigation
For Drivers

Highly-rated Amazon Relay mobile app, available on Android, provides faster check-in, commercial navigation and real-time update to carriers while drivers are on the road.

Work schedule and notifications
Drivers get visibility to assigned work and real-time alerts for load changes.
Quick check-ins
Our automated facility check-in/out process and electronic in-yard instructions reduce driver dwell time at the gate and in the yards.
Commercial navigation
Truck-specific navigation safely guides drivers to yard entry gates through commercial-friendly routes accounting for low bridges, weight limits, and other restrictions.
Regional Multi-Language Support
The app supports ~7 regional languages basis mobile’s language settings
Frequently asked questions

What are the mandatory documents needed for onboarding to Amazon?

Carriers will require below documents for initiating onboarding process with Amazon.

  • GST registration Certificate (used for address verification)
  • Permanent Account Number (PAN)
  • FSSAI certificate/Registration Number/receipt of Application
  • Certificate of incorporation/Partnership Deed/proof of registration/Limited Liability partnership agreement/MSME certificate /HUF Deed

What is FSSAI certificate and why is this needed?

FSSAI certificate is Food Safety and Standards Authority of India needed for transporting any kind of food. The standard certificate can be applied through the govt website (https://foscos.fssai.gov.in/) with category as transportation.

What type of equipment does Amazon work with?

We primarily work with standard box-trucks of varying capacity requirements ranging from 5Ft to 40 Ft with diesel, CNG & electric fuel types.

When can I start picking Loads?

Post the mandatory document submission, successful background verification, & contract completion - carrier will be onboarded to Relay portal from where they can start picking up the loads.

When will I get paid for completed loads?

Carrier will receive a draft invoice on relay portal on a bi-monthly frequency and will be paid as per aligned pay-terms with carrier’s submitted invoice details. Carriers can raise dispute on any of the invoice within 30 days and aligned disputed amount will be paid in a separate invoice post resolution as per pay-term.

How does Amazon Prioritize safety?

Safety for your drivers, Amazon employees, and the public is Amazon’s first priority. Safety standards must be followed on the road, behind the wheel, in the yard, or in an Amazon facility. We expect you to report any unsafe acts or conditions immediately to Amazon management. There is nothing more important than your safety and the safety of others

How does Amazon monitor carrier compliance

Amazon uses a variety of tools, including our internal compliance teams and third-party compliance monitoring services, to validate and continually monitor carrier compliance.
Relay is available on your finger-tips!
Download the Relay mobile app for the fastest, easiest way to book your loads!
amazon relay mobile app screenshots.png